Shipping and Delivery Policy
InfoSuraksha provides digital products and online software services. No physical shipment is involved.
Delivery method
Subscription plans, top-up credits, and account benefits are delivered digitally to the customer’s InfoSuraksha account after successful payment confirmation.
Activation timeline
Most successful payments are activated instantly. In rare cases, activation may take up to 24 hours due to payment gateway confirmation, bank delay, security review, or technical issues.
No courier or physical shipping
Since all services are delivered online, there are no shipping charges, courier partners, tracking numbers, or physical delivery timelines.
Failed or pending payments
If payment is debited but credits are not visible, customers should wait for bank/payment gateway confirmation and contact support@mrindigi.com with the order ID and payment ID.
Support
For delivery or activation issues, contact support@mrindigi.com. Please include your registered email address, order ID, payment ID, and screenshot if available.